PRIVACY POLICY

Last updated: July 2025

Redline Live (“we,” “our,” “us”) is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, www.redlinelive.co.uk (“Site”), in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

  • Information you provide directly: such as your name, email address, phone number, and any other details you provide through our contact forms, newsletter subscriptions, or event registrations.

  • Technical data: including your IP address, browser type, operating system, and other technical information about your use of the Site.

  • Usage data: such as pages visited, time spent on the Site, and navigation paths.

  • Cookies and tracking technologies: used to improve website functionality and user experience (see Section 6).

2. How We Use Your Personal Data

We process your personal data for the following purposes:

  • To respond to your enquiries or provide services you have requested.

  • To send updates, newsletters, or marketing communications (only if you have opted in).

  • To improve our Site and monitor its usage.

  • To meet legal or regulatory requirements.

We process your data only when we have a lawful basis to do so, such as your consent, our legitimate interests, or compliance with a legal obligation.

3. Legal Basis for Processing

Under UK GDPR, the lawful bases we rely on for processing your personal data include:

  • Consent – when you subscribe to marketing communications.

  • Contract – when we need to process data to deliver a service you have requested.

  • Legal obligation – when required by law.

  • Legitimate interests – for improving our services, preventing fraud, and ensuring website security.

4. Sharing Your Information

We will not sell or rent your personal data to third parties. We may share your data with:

  • Service providers – such as website hosting, analytics, or email platforms (all required to maintain data security and confidentiality).

  • Regulatory or legal authorities – if required by law or to protect our rights.

5. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

6. Cookies

Our Site uses cookies and similar technologies to enhance user experience and gather analytics (e.g., via Google Analytics).

You can control or disable cookies through your browser settings, but this may affect the functionality of the Site.

7. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

  • Right of access – to request a copy of the personal data we hold about you.

  • Right to rectification – to correct inaccurate or incomplete data.

  • Right to erasure – to request we delete your data (where legally permissible).

  • Right to restrict processing – to limit how we use your data.

  • Right to data portability – to request we transfer your data to another organisation.

  • Right to object – to object to processing based on our legitimate interests or for direct marketing.

  • Right to withdraw consent – where processing is based on your consent.

To exercise these rights, please contact us at info@redlinelive.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection:

https://ico.org.uk/concerns/

Telephone: 0303 123 1113.

8. Data Retention

We will keep your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

9. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of those third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: info@redlinelive.co.uk